When working with Technical Services, you may be asked to provide the serial number for a Decora Smart® Wi-Fi device. There are two easy ways to find the serial number, a screen in the My Leviton app or a sticker on the device.
Finding a Serial Number in the My Leviton App:
Click on the 3 dots [⋮] in the upper-right corner of the device card.
Choose Device Settings.
Choose Device Health.
The serial number is shown in the Device Health screen.
Finding the Serial Number on a Decora Smart Wi-Fi Device
The serial number is on the front strap of the Decora Smart Wi-Fi switch or dimmer:
- Remove the wall plate
- The serial number will start with 100 and will be in xxxx_xxxx_xxxx format
- There will only be numbers in the serial number
- The location of the serial number will be a sticker placed on the top or bottom strap
The serial number is on the blade side of the plugin switch and dimmer:
- Unplug the module
- The serial number will start with 100 and will be in xxxx_xxxx_xxxx format
- There will only be numbers in the serial number
- The location of the serial number will be a sticker placed on the right or vertically on the side