When working with Technical Services you may be asked to provide the serial number for a Decora Smart® Wi-Fi device. There are two easy ways to find the serial number, a screen in the My Leviton app or a sticker on the device.
Finding a Serial Number in the My Leviton App:
Click on the 3 dots in the right corner of the device tile
Choose Device Settings
Choose Device Health
The serial number is shown in the Device Health screen
Finding the Serial Number on a Decroa Smart Wi-Fi device:
The serial number is on the front strap of the Decora Smart Wi-Fi switch or dimmer
- Remove the wall plate
- The serial number will start with 100 and will be in xxxx_xxxx_xxxx format
- There will only be numbers in the serial number
- The location of the serial number will be a sticker placed on the top or bottom strap
The serial number is on the blade side of the plugin switch and dimmer
- Unplug the module
- The serial number will start with 100 and will be in xxxx_xxxx_xxxx format
- There will only be numbers in the serial number
- The location of the serial number will be a sticker placed on the right or vertically on the side
