My Leviton Support Help Center home page
Submit a request
Sign in
  1. My Leviton Support
  2. Decora Smart Wi-Fi
  3. Device Wiring

Device Wiring

Answer to common questions which may occur during installation

  • How Do I Know If I Have An Earth Ground?
  • How Do I Change Or Install A Color Change Kit
  • Will my Ceiling Fan work with the DW4SF or D24SF Fan Speed Controller?
  • Do I need a Neutral Wire for In-Wall Devices?
  • How do I know if I have a Neutral?
  • Can I Connect the Neutral Terminal (marked WH) to Ground?
  • Can I install Decora Smart® Wi-Fi in a metal box?
  • I have two switches that control one light. When installing Decora Smart® Wi-Fi devices do I need to replace both switches?
  • After installing device and applying power, it doesn't function and the LED doesn't turn on
  • My Decora Smart Wi-Fi Device Powers On, but my Lights won't Turn On
  • My Decora Smart® Wi-Fi Device Powers On, but I'm Unable to Control my Light
  • The Circuit Breaker or GFCI Outlet Trips when I try to Turn the Light On

Need more help?

Contact Us:

● Submit a Help Request

● Email: dssupport@leviton.com

● Call us: 1-800-824-3005

● Website: www.leviton.com

Hours of Operation:

-Monday to Friday: 8AM – 10PM ET

-Saturday: 9AM – 7PM ET

-Sunday: 9AM – 5PM ET



My Leviton Support
© 2025 Leviton Manufacturing Co., Inc.

English (US) Español Français