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  1. My Leviton Support
  2. Decora Smart Wi-Fi
  3. Troubleshooting After Installation

Troubleshooting After Installation

Articles designed to address issues after successful installation

  • Checking for and Updating Firmware on Decora Smart® Wi-Fi Devices
  • If I manually turn off a D2MSD Decora Smart® Wi-Fi Motion Sensing Dimmer, should the lights turn back on with motion?
  • Can I Toggle More Than One Light From A Scene Controller Button?
  • Why did my 3-way Remote Stop Working with my 1st Generation Switch?
  • How Do I Find The MLWSB Bridge In The Apple Home App?
  • How do I Reconfigure the Wireless Settings for 2nd Gen Decora Smart® Wi-Fi Products?
  • What Happens To Schedules When My Leviton Devices Are Reset Or Deleted?
  • What Happens To A DN Switch or Dimmer If The Decora Smart® Wi-Fi Bridge (MLWSB) is Unplugged
  • How do I Determine If I Have A Good Connection Between My Decora Smart® Wi-Fi Bridge (MLWSB) and DN Switch or Dimmer?
  • If I Have Multiple Decora Smart® Wi-Fi Bridges (MLWSB) How Do I Connect To The Bridge With The Best Signal?
  • My Alexa Skill Is Disconnected, How Do I Reenable The Skill?
  • My Devices Are Showing As An Unassigned Device, What Does This Mean?
  • Can I change my DWVAA Decora Voice Dimmer to Spanish or French?
  • Re-establishing An Anywhere Companion Connection To A Wi-Fi 2nd Gen Switch or Dimmer
  • Lights are randomly turning on/off with no schedule configured
  • My Decora Smart® Wi-Fi Fan Controller Will Not Allow My Fan To Turn At Full Speed
  • What Should I Do If I Receive An Error Message "Local Wi-Fi Network Failure" During a Firmware Update
  • When I Press And Hold The Dim/Bright Bar On My DAWDC Anywhere Dimmer Companion The Light Level Does Not Change
  • New Dimmer feature in 1.5.71 firmware: Double Tap
  • Unable to Enroll a Wi-Fi Device with Unknown Error or Discover Failure
  • When I Open the My Leviton App, Existing Devices Have Disappeared
  • When using my DWVAA with another Alexa device they both respond to a single command
  • I am Running iOS 14 and When I Try To Enroll a Device the Icon Spins and Will Not Connect
  • My Leviton Devices did not reconnect after a power outage
  • My bulb does not dim all of the way or flickers when I dim too low
  • What do I do if I change my wireless router or SSID and/or Wi-Fi network password?
  • Unable to Manually Turn a Leviton Decora Smart® Device On or Off
  • Decora Smart® Devices are Showing as Disconnected in the My Leviton App
  • Schedule not Running - Enter or Re-enter Residence Address
  • Schedule not Running - Confirm your Time Zone
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